Frequently asked questions

We certainly can! We host a fantastic repair bench that offers everything from restringing to fret-levelling and electronics modifications. Each job is unique so please do get in touch via our contact form so we can get your guitar back in shape and playing again!

Yes we can, if you are new to playing guitar then a broken string can seem stressful but fret not! Strings break on occasion and can be replaced easily. We are happy to restring your guitar in-store and, if the store is quiet, are happy to show you how to do it yourself in future.

Yes, we certainly will! We love buying your used instruments and music gear, we offer fast online quotes (final price subject to an in-person inspection) and the best prices. Head on over to our ‘Sell my guitar’ page to get a same day quote on your gear!

If you’re looking for the absolute maximum return on selling your guitar we offer a consignment, sale or return service. We’ll display your guitar in-store, on our website and socials, show it and ship it to customers, getting it sold for you as fast as possible, providing you with a better proportion of the final sale value than you can get selling it to any store directly. If you decide that you want to keep your guitar after all then you can take it back with no charge to you at all (subject to T&Cs)

If you have a lot of equipment that it is difficult for you to bring down to the store then we can collect on a case by case basis. Please get in touch through our ‘Sell my guitar’ page to find out more.

Nope! We are very lucky to find ourselves hosted in the halls of a much missed Brighton guitar institution but we are not affiliated with GAK. However we do strive to offer the same quality of instruments and service and are dedicated to help keep the Brighton music scene alive and thriving.

We can indeed. We understand that many people want to insure their precious instruments and need their values verified for the paperwork, with considerable experience in pricing instruments (including vintage and rare pieces) we are more than happy to help you with this.

We cannot! We can only authenticate instruments in-person at our store by conducting a thorough inspection. The private market is swimming with forgeries and scams, it is very common for unsavoury individuals to pose as ‘unwitting sellers’ of vintage instruments (See “I found this old Gibson in my late father’s attic, don’t know what it’s worth”) in order to scam you out of your hard-earned cash. Remember; if it looks too good to be true, IT PROBABLY IS! If you are buying vintage please do your research first or just buy from a store that you can trust.

Storing guitars that are not being played is not as simple as it seems. Guitars are made of wood and as such are vulnerable to moisture exposure. The stress placed on the guitar’s neck and soundboard (in the case of acoustics), combined with moisture in the air making the timber more pliable, can seriously warp it over time. If you are going to store a guitar (particularly an acoustic guitar) for more than a few weeks then please release the string tension (ie detune it) before storage. Make sure that you don’t store it anywhere too damp and add a silica gel sachet to the case (we would also recommend loosening the truss rod, but only if you feel confident in using it!). If you are storing many guitars, potentially for a long period of time, then feel free to get in touch for specific advice or assistance. Many a guitar has been ruined through improper storage and we wouldn’t want that to be yours!